Contact Texel Forge
Contact and Support
Get help with Texel Forge, your export license, or a Business & Education package. Email our team or find installation and troubleshooting guidance in the Help Center.
Custom Packages
Business & Education
Contact us to discuss a package for your business, team, school, or educational program. Pricing and device allowances are agreed for your needs.
Email sales@texelforge.com with your organization or program type, expected device count, intended use, and approximate start date.
For individual licenses, review the Hobbyist and Commercial plans.
Updates and Upgrades
Update Coverage
The installed Windows app checks for stable updates. You can also download the latest installer from the Help Center without making a purchase. Installing an update does not change your license term or device allowance; export requires an active license.
Purchases
Retrieve an Existing Lemon Squeezy Order
Purchase receipts, license keys, and available downloads are provided through Lemon Squeezy. Use the same email address you entered at checkout.
If you no longer have access to an activated computer, email support with your order number and checkout email. Do not include your full license key. Review the device-management guidance before removing Texel Forge or retiring a computer.
Self-Service Help
Help for Every Stage
Downloads, installation, documentation, tutorials, system requirements, license activation, device management, troubleshooting, and release notes are organized on the Help and Resources page.
Email Support
Talk to the Texel Forge Team
For product, license, or privacy questions, email support@texelforge.com. Include your app version, Windows version and architecture, and a brief description of the issue. For purchase help, include your order number and checkout email, not your full license key. Share private files only if needed and you have permission.