Contact Texel Forge
Find the right prelaunch resource
A verified public email address and contact form have not been published yet. The links below provide the available help without asking you to send information to an unverified address.
Education
Education pricing will use a direct inquiry
The Education plan is handled by contact rather than an automatic checkout. The verified inquiry channel is still being prepared for launch, so no email address or form is published on this page yet.
Before the channel opens, note the institution or program type, expected number of devices, intended classroom or lab use, and approximate start date. That information will help route the inquiry once verified contact details are available.
Check the Texel Forge store or return to the product homepage for launch-status updates.
Additional updates
The $15 update extension is not on sale yet
One additional year of updates is planned at $15. Before it becomes purchasable, Texel Forge will publish which licenses are eligible, when the added year begins, whether extensions can be stacked, and how the purchase is connected to an existing license.
This page will provide the verified inquiry or purchase route after those rules and the matching desktop update-entitlement behavior are ready.
Purchases
Retrieve an existing Lemon Squeezy order
Purchase receipts, license keys, and available downloads are provided through Lemon Squeezy. Use the same email address that was supplied during checkout.
My Orders cannot release a device activation that is no longer available in the local app. Review the device-management guidance before removing Texel Forge or retiring a computer.
Self-service help
Use one Help Center for the product
Downloads, installation, documentation, tutorials, system requirements, license activation, device management, troubleshooting, and release notes are organized on the Help and Resources page.
Prelaunch status
Verified contact details will replace this notice
This page intentionally does not provide a temporary personal address, an unmonitored mailbox, or a form that cannot be supported. A verified business contact route and its applicable privacy information will be published here before public sales require direct support.